Withdrawing Funds

If you wish to withdraw funds from your Football INDEX account back into your bank account please follow these simple steps:

1.) Log in on and click on ‘Account’

2.) Click on ‘Withdraw’

3.) Enter the amount you would like to withdraw (min. allowed is £10)

4.) Click ‘Confirm’


I have withdrawn to a payment method which is no longer active. What shall I do?

Payment is not yet processed by Football Index
You can cancel card withdrawals before they have been processed if you contact customer support within 24 hours.

Payment has already been processed by Football Index
Should your withdrawal have already been processed from Football Index'send, it is very likely that your card issuer holds the funds in a temporary or “suspense” account as the details they hold for the payment method are no longer valid. In this case, you will need to contact us and we will be able to provide a proof of this transaction which you will need to present to your bank to trace the funds.