• GDPR (General Data Protection Regulation)

  • General Information
  • Information Collection
  • Data Retention and Purpose

• Getting Started - The Basics

  • What exactly is the Football INDEX?
  • How do I Play?
  • How Do I Win or Profit on Football INDEX?
  • Who Loses Money on Football INDEX?
  • Glossary of Terms

• Developing your skills

  • ★ How Is A Player’s Position Determined
  • Portfolio Filters Explained
  • The Top 200 and Squad Players
  • What are Media and Performance Rankings?
  • Media Rankings - Removal of articles
  • How is the Price of a Football Future Determined?
  • What is a ‘Dividend’?
  • How Do I Buy Shares?
  • How Do I Sell Shares?
  • How Long Will it Take to Sell My Shares?
  • What is a 'Tracker'?
  • What is the "Footie" Index?
  • What are the Football INDEX game rules?

• My Account

  • ★ Transaction Summary
  • ★ Portfolio Value Explained
  • Community Guidelines For Display Names
  • Editing Your Personal Details
  • Resetting Your Password

• Deposits and Withdrawals

  • Depositing Funds
  • Changing Your Payment Method
  • Can I use someone else’s card to make a deposit?
  • Withdrawing Funds
  • Withdrawal Times
  • Why Can't I Always Choose How I Withdraw My Funds?

• Responsible Gambling

  • ★ Self-Exclusion
  • Age & Residency Verification
  • Age Policy
  • Deposit Limits
  • Time Out
  • Closing Your Account

• Customer Security

  • Suspended Accounts
  • Restricted Areas
  • Customer Security FAQ

• Football INDEX Support

  • Complaints and Disputes
  • Contact Our Support Team